How does a General Practitioner video consultation work on Doctor Anywhere?

You can consult a doctor on our platform for diagnosis and treatment of common illnesses such as cough, cold, flu, diarrhoea etc, if deemed suitable by the doctor. Before each consultation, you will fill in a pre-consultation survey which includes questions about your symptoms and medical history. Our platform does not cater to serious conditions (e.g. breathlessness, severe or persistent pains, cardiac arrest); cases that require urgent medical attention will be directed to the nearest hospital's Accident & Emergency Department.

Our doctors are trained to identify urgent cases which are not suitable for video-consultation. They will review the patient within two minutes of each consultation to ensure that they are suitable for a video-consultation. If deemed unsuitable, the doctor will recommend for you to go for a physical consultation either at his/her clinic and or hospital, and you will not be charged for that video-consultation.

Each video-consultation costs 350 THB, not including medication purchase. A consultation can be extended should you require a longer time with the doctor. All documents that have been issued by the doctor, such as medical certificates, referral letters, prescription orders, as well as receipts, will be pushed into your app after the consultation. You can access them under the "History" tab in your app.